Stevenage Circuits Ltd is committed to protecting and respecting the privacy of those using the services of Stevenage Circuits Ltd and of those visiting our website.
Information that we collect from you
When you visit, register on or submit enquiries to Stevenage Circuits Ltd you may be asked to provide certain information about yourself including your name and contact details. We may also collect information about you from e-mails or letters you send to us.
We may also collect and process:
Information you provide by filling in forms on our site
Any record of correspondence with us including contact details
Customer surveys you complete for us
Details of transactions you carry out through our site and fulfilment of orders
Use of your information
Your information will enable us to provide you with access to supply the services you have requested. It will also enable us to bill you on completion of our service and contact you as necessary concerning your query. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you about important changes or developments to our services. Further, where you have consented, we might also use your information to let you know about our service and we may contact you by post and telephone as well as by e-mail. If you change your mind about being contacted in the future, please let us know.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Contained within our website is a tracking code provided by Lead Forensics. This code enables Lead Forensics to track activity on the website and provide us with information on the IP address of the requesting computer, the date and duration of the user’s visit, and the web pages which the user visits.
The Lead Forensics tool uses IP tracking for identifying businesses and is not the same as cookies. The Lead Forensics tracking code only provides information that is readily available in the public domain. It does not, and cannot, provide individual, personal or sensitive data regarding who has visited our website. It provides information on what companies have visited our website by identifying them from their IP address. This data may be used by us to contact the business about their experience or for marketing purposes. We will not pass this data to third parties for any reason.
In summary we may use information about you to:
Ensure that content from our business is presented in the most effective manner for you;
Provide you with information, products or services that you request from us;
Carry out our obligations arising from any contracts entered into between you and us;
Notify you about changes to our service.
Please note that without a basic level of information which is necessary for the performance of legitimate interests pursued by Stevenage Circuits Ltd, we may be unable in some circumstances to comply with our business obligations and we will tell you about the implications of that decision.
Disclosure of your information
The information you provide to us will be held on our computers in the UK and may be accessed by or given to our staff and third parties who act for us for the purposes set out in this notice or for other purposes approved by you. Those parties process information, fulfil and deliver orders and provide support services on our behalf.
If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Please be aware that countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this notice.
We may disclose information to third parties:
If we are under a duty to disclose or share data in order to comply with any legal obligation;
To protect the rights, property, or safety of Stevenage Circuits Ltd, our customers, or others.
This includes exchanging information with other companies and organisations for the purpose of fraud protection and credit risk reduction.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information you provide to us without your consent.
Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Stevenage Circuits Ltd will keep and use information about you to enable us to run the business and manage our relationship with you effectively, lawfully and appropriately. We will retain your personal information for as long as the law requires.
The transmission of information via the internet is not completely secure. Although we do our best to protect your data, we cannot guarantee the security of data transmitted to our site: any transmission is at your own risk.
Accessing and updating
You are entitled to see the information held about you and you may ask us to make necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.
You have a number of rights with regard to your personal data.
You have the right to request from us access to and rectification or erasures of your personal data.
The right to restrict processing or object to processing;
In certain circumstances the right to refuse data portability.
You have the right to ask us not to process your personal data for marketing purposes.
You have the right (in certain circumstances) to withdraw consent at any time which will not affect the lawfulness of the processing before your consent was given.
Changes to this privacy notice
All comments, queries and requests relating to the use of your information are welcomed and should be sent to firstname.lastname@example.org
Implementation of this notice
This notice will take effect from May 2018.